Awful vets! I rang earlier today confirming the price of the yearly booster jab for my one year old cat, who has had all of his previous vaccinations here and is an indoor cat. I was told over the phone it would cost £45.13 for an indoor cat’s booster jab and for a cat that goes outdoors it would be £67.52 The reception staff have always been strange not giving an accurate price that’s why I rang to confirm. After my cat had received the jab and I went to pay and I was told it’s £67.52 !?! I was explaining that I had already been told a price which was the £45.13 for an indoor cats booster and that £67.52 is a stupidly expensive price! The reception staff are just weird and couldn’t even show me the price list they was looking down at? And just told me no that’s the price I don’t know who you spoke to earlier on. I have either been robbed £20 or my cat has been given the wrong booster jab, even though I had talked to the vet nurse in the room so she knew he was an indoor cat ! I will not be bringing my cat here again.

We have been with Oakhill for over 25 years and the last 13 with our beloved George. Recently in his older years we visit more frequently most recently to have a benign tumour removed from his mouth. I cannot thank everyone concerned enough for the amazing care shown to him and to us. From the explanation given by the amazing veterinary surgeon, the empathy shown by everyone we came across to the follow up telephone calls we received to ensure George was okay. Thank you Oakhill from the bottom of my heart.

I had to rush to them Monday morning without calling beforehand, the vets were excellent and thorough. The receptionist was very helpful and sweet, i didn't catch her name but i hope she sees this, i had to rush to work and you were extremely kind and nice, Lucy from Monday morning emergency and probiotics, thank you so much for your kindness and help 🙏🏻🩵💙

I am very grateful for the treatment of my cat Ramzes. All the people working there are very polite🙂, smiling, friendly and above all professional😊. I would like to thank the entire team for the treatment of my cat. I was very positively surprised by the phone call in the morning asking how my cat was feeling. I have never encountered anything like this before. I highly recommend this clinic, if I could give 10 stars I would without hesitation. Thank you again very much, love you guys❤️❤️❤️

We had to have our precious dog Daisy put to sleep yesterday as she had a tumour in her bladder. All the staff we had dealings with were lovely with us.and were straight with us about her prognosis The vet Steph was amazing she was very caring and knew how hard we were finding it. She gave us privacy and time to say our goodbyes. We can’t thank her enough. Thank you so much Linda Bill & Ann