
Note: Showing the 5 most recent Google reviews out of 302 we track in total. Recent reviews may not be representative of overall sentiment.
3 months ago
I have been using Ribble Vets for many years. I have just used the home service for the first time as my westie Winston gets extremely stressed when both going in the car and then arriving at the vets. The home service was brilliant he had no idea anything was different and that they were even from the vets. The nurses who came were brilliant and he loved them and took his injection with ease. I would definitely recommend this service for anyone who has a nervous dog. Have already for a months time. Excellent service
4 months ago
I recently moved to Ribble Vets and I am so glad I did. I have been really impressed with their service so far. My dog unfortunately has an eye ulcer and also suffers with nervous aggression, he does not make things easy for the team. Sarah the vet treating him has been amazing and really accommodating to his needs. Natalie from the pet behavioural team has also been great at working out the best ways for my dog to receive the treatment he needs. The reception staff are efficient and the phone is always answered promptly when I have called. The vet nurses have been brilliant and I’m so thankful to them for helping me get the eye drops in. This is the first vets I’ve been to where I feel they genuinely care, work together as a team and want the best for my dog. I can’t thank them enough. I trust them completely and I’m sure my dog's eye will be on the mend soon.
6 months ago
My cockerpoo puppy suffered a fractured foot in February, my son had been told this practice was good so we took him there. He was initially treated and experience/communication seemed good. However, we were immediately pressured into a £4800 surgery - that after researching apparently has a low success rate in puppies. 6/7 weeks post fracture, with my dog being energetic, seemingly healing well with no pain with re-splinting, re-bandaging weekly (with sedation), at a re-splint and re-bandage appointment, I was told I had the following options: 1) surgery (with external frame) with low success rates 2) amputation 3) continued splinting (told this will not work) 4) take the splint and bandage away and see how he goes on He was re-splinted and re-bandaged on 4th April 2025. I then received a telephone call telling me that the ONLY option was amputation. The person totally refuted what had been said during the appointment. After this re-splinting and re-bandage my now 7 month old puppy declined RAPIDLY. I decided to seek a second opinion at RUFFORD VETS on 9th April 2025. I asked Ribble Vets to send all records over immediately for his appointment 9th April. They failed to send any x-rays. At Rufford Vets I was told that the splint and bandage applied on Friday 4th April had been so poorly administered that it had caused considerable injury to my dogs paw pads, so much so he needed antibiotics and pain relief (after not requiring any for 5 weeks). The vets at RUFFORD were so shocked at the way the splint had been applied and the harm caused they took photographs. Nor did he need any sedation (he is a very placid, well behaved dog). My dog's fractured foot had been forced upwards with zero padding in the splint. There was no way this could have helped his fracture heal. RUFFORD vets took their own x-rays. No need for immediate amputation or surgery. Just poor care in the use of splints by RIBBLE VETS PENWORTHAM. Which has cost almost £1800 since 17th February. I completely agree with other reviews which state that this may well be a shiny new looking vets with modern equipment, it is nothing but a money making machine. So much so it will cause further harm to animals to make that money. DO NOT USE THIS PRACTICE FOR YOUR PETS.
a year ago
Brilliant in an emergency situation, they've been my vets of choice for over a decade. Very gentle with my shy dog, taken great care of my youngest dog during her recent surgey. Staff are all kind and compassionate, they know how much your pets mean to you. Help offered to those who need it, even bringing your dog from the car for you if you're unwell. They take the time to talk through procedures and explain their findings, they explain the courses of treatment available and guide you on the best action to be taken. They've been brilliant in the past few weeks when I've had 2 poorly dogs.
5 years ago
Exceptional service. Would highly recommend. Vet Phil Masse was Super!We are a small holding and unfortunately needed an emergency call-out to our Cow 'Sage' recently. Phil was with us quickly, was very knowledgeable and very caring. Great lovely manner. Sage is 100% better now and only here today because of Phil's and Ribble Vets quick actions. Big thanks from Sage, her calf Xyla, Sister Thyme, and the Maddox family.
