
Generated from publicly available data sources; may not fully represent the broader set of reviews.
The Beacon Veterinary Centre Ltd, located in Preston, has a solid reputation with a 4.5-star rating based on 33 reviews on Google Maps, indicating a generally positive customer experience. With a range of veterinary services, the clinic is notable for its responsive and effective treatment as highlighted in several reviews.
Clients like Tom Moss and Catherine Roberts have praised the clinic for its exceptional service, particularly in urgent situations, such as dealing with a wound on a pet's paw or looking after a border terrier. These reviews emphasize the clinic's capability and dedication to providing thorough care. Another reviewer, Hazrl Coulton, expressed satisfaction with the service and the helpful nature of the staff during phone interactions, underscoring a positive customer service experience.
However, not all feedback is positive. Reviews by Judith Simpson and Yvonne Huntington highlight areas for improvement, particularly in customer service and client relations. Judith Simpson's experience was marred by a rude receptionist and a rushed consultation, while Yvonne Huntington faced difficulties in getting her cat seen, due to a policy about prior visits to other local vets. These accounts suggest the clinic could enhance its client communication and policies to improve client satisfaction further.
Despite these criticisms, the overall rating and the majority of positive reviews suggest that The Beacon Veterinary Centre is a reliable choice for veterinary care in Preston. While transparent pricing details are not available, potential clients are encouraged to contact the clinic directly for more information.
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