Oakhill Veterinary Centre – Vets in Preston
Clinic Overview
Oakhill Veterinary Centre is an independent practice (established 1974) and RCVS accredited, described by its website as vet-owned and run and multi‑disciplinary. It appears set up for a wide mix of cases across pets, farm animals and equines, including situations needing hospitalisation/monitoring and surgery (both mentioned in reviews). Recent reviews repeatedly describe staff taking time to talk owners through options, providing ongoing updates during inpatient stays, and making follow‑up contact (including follow-up phone calls and a condolence card after euthanasia). One negative review alleges problems with process/policy and release of veterinary documentation linked to account debt, which conflicts with the more common reports of helpful, compassionate service.
Services
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Small animals & exotics (as mentioned in reviews)
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Treatment for a dog in a life‑threatening situation (“saved my dog’s life”).
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Emergency appointment for a greenwing macaw; owner says the bird was seen straight away and staff stayed after closing to help, with follow‑up phone calls afterwards.
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Care for pet rats, including tumour removal (owner reports “removed a couple of tumors”).
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Medication dispensing and repeat medication ordering (one owner says they don’t struggle to order medication).
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Equine
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Treatment for posterior uveitis (eye condition) in a pony, with a multi‑day inpatient stay for monitoring and regular updates.
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Equine surgery mentioned by a horse owner (details not specified).
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Farm animals
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The website states the practice provides services for farm animals (no specific procedures listed in the provided site summary).
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Training/education
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Listed in clinic data as a veterinary nurse training facility.
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Emergency care
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Listed in clinic data as providing emergency veterinary services.
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Reviews include at least one account of being seen immediately for an emergency and staff staying after closing to continue care (species: macaw).
People
- •Leoni (role not stated): Named by an equine owner as a key contact providing communication and updates while their pony was hospitalised for eye treatment and monitoring.
- •Nikki and Rosie (roles not stated): Mentioned by a horse owner as helping make the process around a horse’s surgery “least stress possible” through management and attitude.
- •Reception team: In one review involving euthanasia for a goose, the reception team are described as kind and patient; another owner says the receptionist is helpful and appointments/medication are easy to arrange.
Reviews
Google rating: 4.7 stars from 200 reviews.
- •Clear explanations and decision support in difficult cases: one owner describes a vet talking them through every option for a very ill goose and being honest about prognosis; another says vets “saved my dog’s life.”
- •Inpatient care with regular updates (equine): a pony with posterior uveitis stayed in for days for monitoring; the owner highlights ongoing communication and progress updates.
- •Emergency responsiveness and follow-up: an owner reports being seen straight away in an emergency with a macaw, staff staying after closing, and follow‑up phone calls afterwards.
- •Range of species treated beyond typical pets: reviews mention care for horses/ponies, a goose, a macaw, and pet rats (including tumour removals).
- •Policy/process complaint (conflicting signal): one reviewer alleges the practice withheld veterinary documentation due to an outstanding balance and describes rude interactions; this contrasts with other reviews describing compassionate and helpful staff.
Special Services
Animals Treated at Oakhill Veterinary Centre
Animals We Treat
Companion Animals
Farm Animals
Opening Hours – Oakhill Veterinary Centre
Opening Hours
Hours
Reviews for Oakhill Veterinary Centre
Note: Showing the 5 most recent Google reviews out of 200 we track in total. Recent reviews may not be representative of overall sentiment.
Michelle Frater
a month ago
Took our goose to Oakhill Vets in Goosnargh, she wasn’t registered, but they booked us in without hesitation. The vet was incredibly empathetic, talked us through every option, and was honest about the reality of her condition. We went home with medication and tried our best, but our beloved goose, Gwen, didn’t improve. When we returned, it was to say goodbye. I felt a bit daft being so emotional over a goose, but she was truly part of our family and such a big character. The vet and the reception team were kind, patient, and compassionate throughout. The vet even went above and beyond afterwards, confirming that Gwen had a mass and that even surgery wouldn’t have changed the outcome. Then today, we received a condolence card in the post, which meant so much. Thank you to the whole team for your support, care, and kindness. It genuinely made a difficult time a little easier.
Katrina Hilton
2 months ago
This hospital needs to modernise its procedures. All members of the team, including RVNs, VCAs, and reception staff, should be fully aware of the legal requirements governing veterinary practice. Compliance with GDPR and RCVS guidelines is essential to operate legally and uphold professional standards.You cannot withhold veterinary documentation from a client pertaining to their animal due to a debt on the account. Not once has anyone showed compassion, instead I have been met with rude nurses (assuming bitter about their lives) both times I have consulted this hospital for my horses medical history. 10k spent and they act unlawfully as per RCVS GDPR guidelines over a £300 bill.
natalie “Nat” loeber
7 months ago
Fantastic compassionate vets, they saved my dog’s life.
Heather Maddox
8 months ago
1st class service throughout. My pony Ruben was referred to oakhill for treatment on his eye for posterior uveitis and needed to stay in after the treatment for a few days for monitoring. Ruben doing fantastic after his treatment. Oakhill vets including Leoni and the vet nurses were absolutely fantastic. Caring, empathetic, great communication and updates from Leoni throughout, and I honestly felt like they looked after Ruben the same as if he were their own pony. Thankyou for everything you've done. Much appreciated by me and of course Ruben xx
Heather Maddox
11 months ago
1st class service throughout. My pony Ruben was referred to oakhill for treatment on his eye for posterior uveitis and needed to stay in after the treatment for a few days for monitoring. Ruben doing fantastic after his treatment. Oakhill vets including Leoni and the vet nurses were absolutely fantastic. Caring, empathetic, great communication and updates from Leoni throughout, and I honestly felt like they looked after Ruben the same as if he were their own pony. Thankyou for everything you've done. Much appreciated by me and of course Ruben xx
Samantha Edwards
a year ago
Since my cat has been with Oakhill I can not fault them. The most caring and friendly vets. Receptionist is always helpful and never struggle to get an appointment or order medication.
Janine Feeley
a year ago
Want to say what an absolute fantastic vets nurses and staff what a 100% care and compassion my pet eric recieved from them all they nursed eric my pug back to full health thank you so much for everything
Lucy
2 years ago
Had an emergency appointment with our greenwing macaw, he was very sick and was seen straight away. The compassion from all the staff was fantastic, definitely a place that cares about animals. They even stayed after closing to help him. Thankfully he's fully recovered now and they have even made follow up phone calls to see how he is. Would recommend this vets to anyone and is definitely the best we have been to.
David Gooch
2 years ago
A great vets that does farm animals and horses, and even down to my pet rats. They have removed a couple of tumors from my rats and have been very caring and always done fantastic. I live miles away from them and travel here as I trust them.
T Mccall
4 years ago
Always an amazing service, compassionate people who go out of their way to look after your horse. My first horse that's needed surgery and the fantastic management and friendly attitude from Nikki and Rosie has made it a complete breeze and the least stress possible.
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