Oakhill Veterinary Centre

- Many reviewers describe very long relationships with the practice, including clients who have attended for 16 to 25+ years, and say the team is caring, professional and reassuring. - Explanations, thorough appointments and follow-up are strong recurring positives, with owners highlighting support around dental work, tumour removal, puppy care, and check-in calls after treatment. - Compassion in difficult situations stands out, with one recent owner thanking the whole team for their kindness during a euthanasia appointment and over many years of care.

Services

•Companion animal care for cats and dogs, with reviews mentioning vaccinations and boosters, puppy checks, ear problems, older-pet visits, and urgent appointments.
•Surgery and procedures remain a visible part of the caseload, including dental treatment under anaesthetic with tooth removal and benign mouth tumour removal.
•Follow-up and ongoing care are a recurring theme, with owners describing detailed explanations before treatment, post-procedure phone calls, and booked recheck appointments.
•Euthanasia and end-of-life support are also reflected in feedback, with reviews praising kindness, honesty, privacy, and time given to families.
•The practice also states that it provides veterinary care for farm animals and equines, and structured information notes it is a Veterinary Nurse Training facility.

Pricing

No published pricing information is currently available for this clinic.

People

•Giles, Helen and Judith are named very positively by long-standing clients, especially for communication, continuity, and overall care. One owner specifically mentions Giles coming outside to see their dog for an ear problem.
•Steph is singled out for compassionate end-of-life care, including being clear about prognosis and giving a family privacy and time.
•The reception team is often described as friendly and accommodating, particularly when fitting in urgent cases, though some reviewers report frustration over vaccination pricing and communication.

Reviews

Google shows 4.5 stars from 281 reviews.

•Many reviewers describe very long relationships with the practice, including clients who have attended for 16 to 25+ years, and say the team is caring, professional and reassuring.
•Explanations, thorough appointments and follow-up are strong recurring positives, with owners highlighting support around dental work, tumour removal, puppy care, and check-in calls after treatment.
•Compassion in difficult situations stands out, with one recent owner thanking the whole team for their kindness during a euthanasia appointment and over many years of care.
•A smaller number of negative reviews raise concerns about handling during intimate examinations and about pricing clarity, including booster vaccination charges and a high quoted cost for a home-visit vaccination.

hansypansy5

9 months ago

Extremely Disappointed with the Care and Treatment at Oakhill vet. I cannot express how disappointed I am with the care my pug has received at this clinic. My experience has been nothing short of frustrating and upsetting, and unfortunately, I feel my dog’s health has been neglected in the process. I initially took my pug in because I noticed a swollen back end, and I was concerned it might be a prolapse. The vet first diagnosed it as polyps, but didn't provide any treatment, not even basic antibiotics. Just put her fingers up her rectum and vagina. I returned for a second time as I was still concerned and noticed a small pink lump, only to be given minimal attention or help. They put their fingers up her once again. I was given antibiotics I took my dog back once more and was told they needed to take her away to see a surgeon. I wanted to go with her, as she gets extremely stressed when separated from me. But they refused, and said the surgeon may be operating. (Why take my dog to see a surgeon performing an op?) and on top of that, they went ahead and stuck their fingers inside her again. When my dog returned, she was clearly upset and agitated. I pointed this out to the vet, only for them to dismiss it, saying it was just her breathing issues, not stress. The vet seemed to completely disregard my concern for my dog’s emotional well-being. The vet then expressed their concerns about her diet (she’s on a grain-free, high-quality chicken-based diet), the vet scoffed at it and told me I was feeding her all wrong diet, going on about what “cavemen” used to feed dogs. The lack of respect for me as a pet owner was infuriating. Things got worse when they told me she needed surgery and also recommended spaying her at the same time after she lost weight. They even said it was “the luck of the draw” whether she would survive the surgery, given her breathing problems. It was one of the most heartless things I’ve ever heard. I wasn’t given proper care or compassion for my dog’s needs, and I was made to feel like I was bothering them with my concerns. Now, my poor pug has a huge prolapse that has come out (due to fingers being stuck up her multiple times it worsened) and the clinic’s response? They told me to go buy some lubricant to apply to her myself. The fact that they couldn’t even provide this basic care is completely unacceptable. If they had done their job right from the beginning, we wouldn’t be in this situation now. I will never be returning to this clinic again. I’m heartbroken over how my dog was treated, and I would not recommend them to anyone who cares about their pet’s health and well-being. I want to escalate this further.

Reviews for Oakhill Veterinary Centre

Note: Showing the 10 most recent Google reviews out of 281 we track in total. Recent reviews may not be representative of overall sentiment.

Nik Ashcroft

2 weeks ago

Karina Greenhalgh

3 weeks ago

Always had a good experience with our dog.

Warren Challoner

Today Wednesday 16/09/2026. We had to put our very muched loved Dog Toby to sleep a very sad and Heartbreaking experience. I would like to thank all staff members at Oakhill vets for their kindness not just in this sad moment but all the years we have attended the the preston surgery's. Could not ask for any better care than the care given to Toby over the years

Chloe Low

1 month ago

Really good vets. Would defo recommend to anyone. Cheap for monthly plan compared to any vets I've been to in the past but the care affection and attention to situations that we had tp deal with with our 9 week old mastiff mix pup was exceptional and they were very understanding and very knowledged and thorough in examinations. They room there time with every appointment as well to ensure he was well cared for with his situation and also not stressed at the same time. They care more about the animals needs and health rather than money. Will defo be recommending to anyone in there catchment area 1000 percent

Ian Edmondson

After 7 years treating my cat and coming to the agreement that a home visit for annual jab would be best they quoted £219 for a £30 treatment. My house is 200m from the Lytham Road surgery. I thought these ridiculous charges were being banned. I hate the way you deal with me and my cat. I would give zero star but to post I have had to add 1 star which is ridiculous!

Caitlin Alty

7 months ago

Recently changed vets to Oakhill and they’ve been amazing, they seem to genuinely care and listen to all concerns and answer every question really well, they haven’t made me feel rushed and was amazing with my dog. My dog needed to go under anaesthetic for his teeth to be removed and they went through it really well with me, was amazing with my dog, have phoned to check how he is and if I have any concerns and have booked a check up appointment in a week. The price is also so much better than expected. Overall a lovely caring vets.

Vik

11 months ago

We’ve been attending Oakhill, formerly Abbey Veterinary on and off (mainly on 😊) for over 25 years. We always try to see Giles, Helen, or Judith. The reception staff are so lovely and always do their best to accommodate! Communication is excellent. Giles even came outside to see our German Shepherd for his ear problem. …If only there was a way to clone Helen, Giles and Judith… 🤔🤔 Truly professional and caring. What a relief to have the privilege of attending this practice. PS.. If Giles disappears, we’ve Kidnapped him. 👀🥰

Fiona Robinson

I can honesty say been coming here with my cat sophie for the last 16 years and the care and dedication is outstanding,

Chloe

12 months ago

Awful vets! I rang earlier today confirming the price of the yearly booster jab for my one year old cat, who has had all of his previous vaccinations here and is an indoor cat. I was told over the phone it would cost £45.13 for an indoor cat’s booster jab and for a cat that goes outdoors it would be £67.52 The reception staff have always been strange not giving an accurate price that’s why I rang to confirm. After my cat had received the jab and I went to pay and I was told it’s £67.52 !?! I was explaining that I had already been told a price which was the £45.13 for an indoor cats booster and that £67.52 is a stupidly expensive price! The reception staff are just weird and couldn’t even show me the price list they was looking down at? And just told me no that’s the price I don’t know who you spoke to earlier on. I have either been robbed £20 or my cat has been given the wrong booster jab, even though I had talked to the vet nurse in the room so she knew he was an indoor cat ! I will not be bringing my cat here again.