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Ribble Vets

#8 Vet in Preston, Lancashire

4.4
Independent Clinic

Ribble Vets – Vets in Preston

Updated January 2026
Independent Clinic

Clinic Overview

Ribble Vets describes itself as a large independent mixed practice (companion animals, farm animals, and equines) and is RCVS Accredited. The website says they run their own out-of-hours service, aiming for patients to be seen by one of their vets rather than a third-party provider. Reviews mention same-day appointments, staff being upfront about costs, and practical setup details like a modern, purpose-built building with a separate cat/dog waiting area. Feedback is mixed on treatment decisions: several owners describe clear explanations and supportive care, while one detailed review alleges pressure towards costly surgery and poor splinting that they felt harmed their dog.

Services

  • Companion animal, farm animal, and equine care (mixed practice stated on the website; farm call-out described in a review).
  • Out-of-hours service run by the practice (website; also referenced by an owner using it on a holiday).
  • Home-visit nursing service for routine treatments/health checks and support (website; owners describe nurses giving an injection at home for a very stress-prone dog).
  • Behavioural support: a “pet behavioural team” is referenced in reviews, helping plan handling/treatment for a dog with nervous aggression.
  • Eye condition treatment: management of an eye ulcer is described in reviews, including help from nurses with administering eye drops.
  • Orthopaedic injury management is discussed in reviews (fractured foot treated with splinting/re-bandaging, and surgery vs amputation options were discussed in one case).
  • Surgery is referenced in reviews (an owner mentions their dog’s recent surgery; another discusses being advised a surgical frame).
  • Pet Blood Bank host venue (website states they host donation sessions and lists eligibility criteria for donor dogs).
  • Veterinary Nurse Training facility (structured clinic data).

People

  • Alison (role not specified in the review): singled out positively by an owner who has interacted with many of the team.
  • Sarah (vet): praised for accommodating a dog with an eye ulcer and nervous aggression, and for working with the owner on how to deliver treatment.
  • Natalie (pet behavioural team): credited with helping figure out workable ways for a dog to receive needed treatment.
  • Phil Masse (vet): named in a farm-animal emergency call-out; described as arriving quickly and providing effective treatment that improved the animal’s condition.
  • Out-of-hours vet (unnamed): described as exceptionally kind during an end-of-life visit for an elderly dog.

Reviews

Google rating: 4.4 stars from 305 reviews. “”

  • Access and logistics: owners mention being fit in the same day, phones answered promptly, and a spacious waiting area with cats and dogs segregated.
  • Cost communication: one owner explicitly says the practice is upfront with costs and “don’t rip you off,” while another detailed negative review alleges being pressured toward a £4,800 surgery.
  • Out-of-hours and end-of-life care: one owner used the practice’s out-of-hours service on a holiday and describes the vet as exceptionally kind during euthanasia.
  • Home nursing visits: repeated praise for nurse home visits for routine injections, particularly for dogs that become highly stressed by travel/clinic visits.
  • Complex handling and teamwork: a dog with nervous aggression is described as difficult to treat; the owner credits coordinated support from a vet, behavioural team, reception, and nurses (including hands-on help getting eye drops in).
  • Serious concerns raised in a minority of reviews: one review alleges poor splinting caused injury and criticises record transfer (stating x-rays were not sent). Another one-line review makes an extreme allegation about a bird; no further detail is provided in the text available to us.

Special Services

Vet Nurse Training

Location

80 Liverpool Road

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