Clinic Overview
Ribble Vets describes itself as a large independent mixed practice covering companion animals, farm animals and equines, and it is RCVS Accredited. The practice says it runs its own out-of-hours service, aiming for patients to be seen by one of its own vets rather than a third-party provider. Reviews commonly mention same-day appointments, clear communication, and a modern setup with separate cat and dog waiting areas.
Ribble Vets describes itself as a large independent mixed practice covering companion animals, farm animals and equines, and it is RCVS Accredited. The practice says it runs its own out-of-hours service, aiming for patients to be seen by one of its own vets rather than a third-party provider. Reviews commonly mention same-day appointments, clear communication, and a modern setup with separate cat and dog waiting areas. Feedback is mostly positive, though a small number of reviewers raise serious concerns about treatment decisions, referral administration and the cost of some recommendations.
Services
- •Mixed practice care: companion animal, farm animal and equine services are all part of the practice’s stated offering. Reviews include a farm emergency call-out and routine small-animal appointments.
- •Consultations, surgery and follow-up care: reviews describe initial consultations, operations, post-op updates and follow-up appointments, with owners saying questions were answered clearly and pets were handled with care.
- •Out-of-hours and emergency care: the practice says it runs its own out-of-hours service. Recent feedback includes emergency help on Boxing Day and compassionate end-of-life care.
- •Home-visit nursing support: the clinic offers a home service for routine treatments and health checks. Reviews specifically mention nurses giving an injection at home to a dog that becomes very stressed by travel and clinic visits.
- •Behaviour and handling support: a pet behavioural team is mentioned in reviews, helping plan workable treatment for a dog with nervous aggression.
- •Eye and orthopaedic cases: reviews describe treatment for an eye ulcer, including nurse support with eye drops, and orthopaedic management including splinting, re-bandaging and surgical discussions.
- •Additional roles and facilities: the practice is listed as a Pet Blood Bank host venue and a Veterinary Nurse Training facility.
Pricing
No published pricing information is currently available for this clinic, though reviews are mixed: some owners say costs are explained clearly and feel fair, while a small number describe expensive treatment recommendations or disputes linked to insurance paperwork.
People
- •Alison: warmly mentioned by a long-standing client after dealing with much of the team over time.
- •Sarah (vet): praised for accommodating a dog with an eye ulcer and nervous aggression.
- •Natalie (pet behavioural team): credited with helping work out practical ways for a dog to receive treatment.
- •Phil Masse (vet): previously named positively in a farm-animal emergency call-out.
- •Wider team: reception staff, nurses, pharmacy staff and an unnamed out-of-hours vet are repeatedly described as helpful, kind and compassionate.
Reviews
Google rating: 4.4 stars from 316 reviews.
- •Many owners describe a friendly, efficient service, including warm welcomes, prompt phone answering and same-day appointments when needed.
- •Several reviews highlight practical strengths such as a modern building, plenty of parking, and separate waiting areas for cats and dogs.
- •Clinical care is often praised for kindness and communication, including surgery updates, support for nervous pets, home nursing visits, emergency help and sensitive end-of-life care.
- •A minority of reviews raise serious complaints about referral and insurance administration, pressure around costly treatment options, and one disputed orthopaedic case involving splinting and record transfer.
