Riverbank Veterinary Centre – Vets in Preston
Clinic Overview
Riverbank Veterinary Centre comes across as a small, long-running practice with a personal feel, with some clients saying they have used it for decades. Reviews consistently highlight familiar, compassionate care from named staff including Richard, Mr Amour, Kim and Philippa, particularly for both routine treatment and difficult end-of-life decisions. Recent feedback is mostly positive, though one reviewer reported being unable to arrange a home visit for an ill pet and needing urgent surgery elsewhere.
Riverbank Veterinary Centre comes across as a small, long-running practice with a personal feel, with some clients saying they have used it for decades. Reviews consistently highlight familiar, compassionate care from named staff including Richard, Mr Amour, Kim and Philippa, particularly for both routine treatment and difficult end-of-life decisions. Recent feedback is mostly positive, though one reviewer reported being unable to arrange a home visit for an ill pet and needing urgent surgery elsewhere.
Services
- •General veterinary care for cats and dogs: owners describe the practice looking after pets over many years, including ongoing illnesses and age-related health needs.
- •Emergency veterinary services: clinic information lists emergency care as available.
- •End-of-life care and euthanasia: reviews mention thoughtful support with decision-making and compassionate handling during euthanasia.
- •Routine procedures and preventative care: recent feedback mentions kitten neutering, follow-up flea treatment after over-the-counter products had not worked, and nail trimming.
- •Supportive consultations: several reviews describe clear advice and a calm, reassuring approach from the vets, nurses and reception team.
Pricing
No published pricing information is currently available for this clinic.
People
- •Richard (vet): described as honest, trustworthy and focused on helping pets; also named in a review praising compassionate euthanasia support.
- •Mr Amour (vet): long-term clients praise his kind, personal attention and continuity of care over many years.
- •Kim (role not specified): named positively for professional and caring support during euthanasia.
- •Philippa (role not specified): remembered warmly by a long-term cat owner for caring, knowledgeable support.
- •Nurses and reception team: reviews frequently mention friendly, helpful nurses and cheerful reception staff who help put anxious owners at ease.
Reviews
Google rating: 4.3/5 from 24 reviews.
- •Many of the written reviews are warmly positive, with several owners describing long-term loyalty and saying the practice gives a familiar, small-practice experience where staff know both owner and pet.
- •Richard, Mr Amour, Kim, Philippa, the nurses and reception staff all receive individual praise for being caring, helpful and reassuring.
- •Specific positive examples include compassionate support with euthanasia, kind handling of a kitten during neutering, and practical advice on follow-up parasite treatment and nail trimming.
- •One negative review reports that a home visit could not be arranged for an ill pet, after which another practice reportedly found the pet needed urgent surgery.
