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Medivet - Bamber Bridge, Withy Grove Vets

#18 Vet in Preston, Lancashire

4.4
Corporate

Medivet - Bamber Bridge, Withy Grove Vets – Vets in Preston

Updated January 2026
Corporate

Clinic Overview

Medivet – Bamber Bridge, Withy Grove Vets is part of the Medivet group (a corporate chain). The practice offers routine care (15‑minute consultations, vaccinations, parasite care, microchipping) as well as more advanced diagnostics and procedures on-site (X‑rays, ultrasound, ECG, endoscopy, laser treatment, and keyhole surgery), with an orthopaedic theatre and in‑house laboratory listed on its website. Out-of-hours care is handled via Medivet 24 Hour Chorley, with an out-of-hours consult fee of £130 and “no charge for assessment by phone” stated on the website.

From the latest reviews available, owners most often describe clear explanations during appointments (including a 20‑minute consultation that covered a cat’s lymphoma diagnosis and management), fast access when pets were unwell (seen “within the hour” and admitted for urgent treatment), and follow-up after surgery (a free post-op check after kitten neutering). One review flags operational issues since a takeover—difficulty getting through by phone, delays in test results, and an overcharge/refund delay—so experiences appear mixed on admin/communications outside the consult room.

Services

Based on the clinic website and the latest reviews, services mentioned include

  • Routine preventative care: vaccinations, parasite care, microchipping, and 15‑minute consultations.
  • Surgery: pet neutering (reviews mention kitten neutering and a free post‑op check). The website also lists keyhole surgery.
  • Dentistry (listed on the website).
  • Diagnostics and imaging: X‑rays, ultrasound, ECG, endoscopy (all listed on the website); one review mentions test results taking longer than previously.
  • Treatments/therapies: laser treatment (website) and a monthly skin injection for a dog (review).
  • Nurse clinics (website).
  • End-of-life care: pet euthanasia (website and reviews, including euthanasia for a hamster) and pet cremation (website).
  • Orthopaedics: listed as a specialty, with an orthopaedic theatre (website).
  • Home visits (website).
  • Species treated (website): cats, dogs, rabbits, and small mammals.

Emergency/out-of-hours (as stated on the website)

  • Out-of-hours practice available at Medivet 24 Hour Chorley.
  • Out-of-hours consult fee: £130.
  • No charge for assessment by phone.

Pricing

  • Out-of-hours consult fee: £130 (website).
  • One reviewer says pricing was “reasonable” after Medivet took over, but no specific in-hours prices are given.

People

  • Suanne (vet) is named in multiple reviews. Owners describe her
  • seeing a dog monthly for a skin injection and also checking anything else the owner asks about (e.g., weighing and additional concerns),
  • talking through the plan step-by-step for an urgent case and updating the owner throughout the day after the pet was admitted.

Other staff are not named, but reviews repeatedly mention

  • Reception team being welcoming and helpful on calls (including when owners phoned multiple times about post-op concerns).
  • A locum vet is mentioned in a negative review, linked to delays in test results and an overcharge/refund issue (no further detail given).

Reviews

4.4 stars from 461 reviews. - Fast access for urgent problems: examples include being seen “within the hour,” admitted, and treated urgently; another review mentions being seen within half an hour after the first phone call.

  • Clear, detailed explanations in consults: owners describe a 20‑minute consult where the team explained a cat’s lymphoma situation and treatment approach more clearly than a previous vet had over months; first-time owners mention patient Q&A.
  • Follow-up after procedures: one reviewer reports a free post-op check after kitten neutering.
  • Kind handling of end-of-life care: euthanasia for a small pet (hamster) is described as compassionate.
  • Operational/admin complaints in one recent review: difficulty getting through by phone, longer waits for test results than before, and an overcharge with a refund said to take “a few weeks.”

Special Services

Emergency Services
Vet Nurse Training

Location

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