Medivet - Bamber Bridge, Withy Grove Vets | Vets in Preston, Lancashire

Medivet – Bamber Bridge, Withy Grove Vets is part of the Medivet group. The practice offers routine care alongside on-site diagnostics and procedures including X-rays, ultrasound, ECG, endoscopy, laser treatment, keyhole surgery, an orthopaedic theatre, and an in-house laboratory. Out-of-hours care is handled via Medivet 24 Hour Chorley, with a £130 out-of-hours consultation fee and no charge for phone assessment listed on the website.

Services

•Routine and preventive care: 15-minute consultations, vaccinations, parasite care, microchipping, and nurse clinics are listed. Reviews also mention regular monthly visits for a dog's skin injection.
•Surgery and procedures: neutering is offered, with one owner praising the care around kitten neutering and a free post-op check. The website also lists keyhole surgery.
•Diagnostics and imaging: the clinic website lists X-rays, ultrasound, ECG, endoscopy, and an in-house laboratory. Reviews describe detailed work-ups and treatment planning, including support around a cat's lymphoma diagnosis.
•Specialist facilities and treatments: laser treatment and an orthopaedic theatre are listed on the website, alongside orthopaedic care.
•End-of-life and home support: euthanasia, pet cremation, and home visits are listed. Reviews include compassionate end-of-life care for a hamster.
•Pets seen: the website lists cats, dogs, rabbits, and small mammals.
•Out-of-hours: emergency cover is through Medivet 24 Hour Chorley.

Pricing

Published prices suggest the clinic sits below average, based on a partial sample of comparable services. The website lists a £130 out-of-hours consultation fee via Medivet 24 Hour Chorley. Review comments on cost are mixed: one owner described prices as reasonable, while others felt fees had increased sharply since the Medivet takeover.

People

•Suanne is the only vet clearly named in recent reviews. Owners describe her as thorough and reassuring, including during monthly skin-injection visits and an urgent case where she explained the plan step by step and kept the owner updated through the day.
•Reviews also repeatedly praise the reception team and nurses for being welcoming, informative, and helpful, including with follow-up questions after procedures.

Reviews

Google rating: 4.4/5 from 477 reviews. Recent feedback is mostly positive, with a smaller number of complaints focused on cost and administration.

•Owners often praise the clinical communication, including clear explanations during a 20-minute consultation about a cat's lymphoma and honest, compassionate conversations in difficult situations.
•Several reviews highlight fast access for urgent problems, with pets reportedly seen within half an hour or within the hour and admitted promptly when needed.
•The front-of-house experience is often described warmly, with reception staff and nurses seen as friendly, helpful, and reassuring; follow-up after procedures is also mentioned positively.
•Negative comments focus on phone access, delays in test results, refund/overcharge issues, and cost concerns. One recent review also describes dissatisfaction with how a kitten's condition was initially assessed.

Reviews for Medivet - Bamber Bridge, Withy Grove Vets

Note: Showing the 10 most recent Google reviews out of 477 we track in total. Recent reviews may not be representative of overall sentiment.

Charles Rhodes

4 weeks ago

Sydney

I’m quite disappointed with my experience here. I took my kitten in with very swollen mammary glands and suggested it could possibly be related to hormones, but this was dismissed and she was treated for mastitis. After a week with no improvement we got a second opinion and it turns out it was mammary hyperplasia. She has now been spayed and is on the road to recovery, but I do wish my concerns had been taken more seriously. Because of this experience we’ve decided to move to another vet going forward.

Pauline Grace

1 month ago

Annette Knowles

Extremely expensive..... Prices have increased greatly since Withy Grove, Bamber Bridge were bought out by Medivet. I have no alternative but to register my dogs with an independent practice to keep the cost down and I would suggest other pet owners to do the same.

Gillian Bell

I have been using this vets for a number of years thy are all ways so helpful and kind thanks to you all

Mandy Quinn

3 months ago

Su anne is my vet, she is always pleased to see my Labrador Scarlett, she go in every month for her skin injection. She weighs her, does anything i ask her to look at. She asked me how my Christmas had been, it is a pleasure going in to see her, and all the other staff on reception, the nurses, are all so pleased to see Scarlett, she loves going in there. Mandy

Neil Ingram

Used to be the best vets around but they have been taken over recently and now they just don't answer the phone. May be great when you go in but what use is a vet if you can't book an appointment or get in touch with them! Recent experience at the vets with a locum being in to see my dog, test results taking longer than they have done previously and then overcharged for the service to then be told it may be 'a few weeks' before I receive a refund for what I was overcharged.

L M

Lovely welcoming practice with the animals best interest at heart, staff at the desk are very welcoming also and very informative

Reybel Belmonte

Very kind, everything perfect

Nat Wood

4 months ago

We had an incredibly emotional but ultimately positive experience with this practice. Our parents’ cat had unfortunately been let down by a previous vet over the last three months. That vet did not do enough research into her illness, which left my parents beside themselves with worry and unanswered questions. Sadly, she has now been diagnosed with lymphoma. In just a 20-minute consultation, the team here explained more to us than we had been told in the entire three months beforehand. Although there is nothing that can be done to cure her and we know she will eventually pass away, the care, honesty, and compassion shown to us meant everything. They have provided treatment to help slow the progression of the illness and to keep her as comfortable as possible. From the very first phone call, everyone was kind, understanding, and reassuring. We were seen within half an hour, which we are incredibly grateful for. The kindness and support we received during such a heartbreaking time will never be forgotten. We have now registered our other cat with this practice without hesitation. Thank you so much to the whole team for your professionalism, empathy, and genuine care. Please make sure you do your research when choosing a vet — it truly can make all the difference.

Medivet - Bamber Bridge, Withy Grove Vets