Myerscough Veterinary Group – Vets in Preston
Clinic Overview
- Recent feedback is largely positive, with owners describing the team as caring, friendly, kind, and helpful. - Communication is a recurring strength: reviewers say staff explain things clearly, answer questions patiently, and give owners time without making them feel rushed. - Reviews mention supportive handling of both routine and more emotional situations, including first visits with nervous cats and discussions about euthanasia.
Myerscough Veterinary Group is a multi-branch veterinary group with 11 practices. Reviews consistently describe a friendly, approachable clinic where staff take time to explain options, answer questions, and support owners through both routine appointments and difficult conversations. Longer-term clients also mention using the group across different branches over many years.
Services
- •General consultations and ongoing care: Routine vet appointments and follow-up care for ongoing health problems are mentioned, including repeat visits for a dog’s ailments.
- •Cat care: Reviews include first visits with a new cat, with staff described as patient and clear when answering lots of questions from a first-time cat owner.
- •Support around euthanasia decisions: Owners mention compassionate, understanding conversations when calling for information about end-of-life care.
- •Pet Health Club® Plus consultations: Consultations are included as part of the clinic’s Pet Health Club® Plus plan.
- •Emergency veterinary services: Emergency care is listed in the clinic information.
Pricing
No published pricing information is currently available for this clinic.
People
- •Kate (vet): Praised for being thorough, explaining things clearly, and giving a warm, friendly welcome during repeat visits for a dog’s health problems.
- •Vet and nurse/secretary (unnamed): Mentioned positively during a first cat visit, with both described as friendly and reassuring.
- •Wider team: Reviews regularly mention kind, helpful staff who listen, avoid rushing appointments, and communicate clearly.
Reviews
Google rating: 4.3/5 from 104 reviews.
- •Recent feedback is largely positive, with owners describing the team as caring, friendly, kind, and helpful.
- •Communication is a recurring strength: reviewers say staff explain things clearly, answer questions patiently, and give owners time without making them feel rushed.
- •Reviews mention supportive handling of both routine and more emotional situations, including first visits with nervous cats and discussions about euthanasia.
- •There is also one strongly negative review telling others to avoid the practice, but it does not include any detail about what happened.
