Rowan Veterinary Centre

Rowan Veterinary Centre is an independent practice. Based on its website and recent reviews, it appears set up for routine preventative care (including a Pet Health Club) as well as emergency appointments, with multiple examples of adapting handling and facilities for anxious pets and end-of-life care.

Concrete details owners mention include

• •Practical support for nervous dogs, such as being brought in “through the back” to avoid other dogs and even doing vaccinations outside on the grass.
• •Free desensitisation sessions offered for pets that need help getting comfortable with vet visits.
• •End-of-life appointments described as smooth and calm, including a vet coming out to help a dog pass peacefully.
• •A price concern in one recent review describing a short consult and medication cost as expensive, in contrast to many reviews focusing on thoroughness and support.

Services

From the website summary and the latest reviews available to us, services and capabilities referenced include

• •Preventative pet care advice & treatment (website)
• •Pet Health Club (website)
• •Free pet care advice (website)
• •Cat Friendly Clinic (website)
• •Emergency services (website), with reviews describing last-minute emergency appointments
• •Referral to specialists (website), including one review referencing being referred to specialists during a long-term case
• •Care for dogs, cats, rabbits, and small mammals (website)
• •Behaviour/handling support for anxious pets, including free desensitisation sessions and adjusting how/where appointments are carried out (reviews)
• •Surgery is mentioned in reviews (a client thanks a vet for “doing the surgery”), but the type of surgery isn’t specified.

Pricing

• •One reviewer reports being charged £75 for a consultation and £26 for anti-inflammatories (total £101) for a dog with coughing/breathing difficulty. They felt the appointment was brief and the treatment explanation unclear. (single review; not corroborated by others)

People

Named team members mentioned in reviews (roles not always specified)

• •Nicole (vet seen for anxious-dog visits; also thanked for overseeing peaceful euthanasia in one review). Owners describe practical, low-stress handling such as avoiding the waiting room and vaccinating outdoors.
• •Amy (seen for anxious-dog visits) and Francis (also seen for anxious-dog visits; thanked for support during a pet’s final illness). Reviews focus on calm handling and supportive communication.
• •Ruth is thanked for fitting in a last-minute emergency appointment.
• •Drew is thanked for performing surgery (procedure not specified).
• •Reception staff and nurses are described as friendly and helpful, with owners specifically valuing smooth appointment handling when pets were stressed.

Reviews

4.7 stars from 182 reviews. - Nervous/anxious pet handling: owners describe being routed to avoid other dogs and even having vaccinations done outside; one review highlights free desensitisation sessions.

• •Support during end-of-life care: multiple reviews mention compassionate, calm help when pets were put to sleep, including a vet coming out to the owner when the appointment was due.
• •Emergency access: owners mention being seen for last-minute emergency appointments.
• •Price/value conflict: one recent reviewer describes a brief consult and medication pricing as overcharging, while others emphasise thorough exams, time for questions, and supportive care.