Rowan Veterinary Centre – Vets in Preston
Clinic Overview
- A consistent theme is gentle, low-stress handling, especially for nervous dogs, with owners highlighting back-door entry, outdoor vaccinations, and desensitisation support. - Reviews also speak warmly about compassionate care during serious illness and end-of-life decisions, with several owners describing calm, supportive treatment at difficult times. - Clients frequently mention a friendly and efficient team, including positive comments about helpful reception staff and individual staff members such as Holly and Andreea.
Services
- •Preventative and routine care: routine consultations, preventative pet care advice and treatment, free pet care advice, and a Pet Health Club.
- •Dogs, cats, and small pets: care for dogs, cats, rabbits, and small mammals, with the practice also noted as a Cat Friendly Clinic.
- •Urgent and more complex cases: emergency appointments and referrals to specialists are part of the service mix, with reviews mentioning last-minute help in urgent situations.
- •Low-stress handling and supportive care: owners regularly mention practical adjustments for anxious pets, including coming in through the back to avoid other dogs, vaccinations carried out outside on the grass, and free desensitisation sessions. Reviews also mention surgery and thoughtful end-of-life support.
Pricing
Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews are mixed on value: one owner felt a short consultation and medication were expensive, while most recent feedback focuses more on the quality of care, kindness, and handling than on cost.
People
- •Andreea is praised for being especially good with dogs and for supporting owners through worrying periods of ill health.
- •Nicole, Amy, and Francis are repeatedly mentioned for calm, thoughtful handling of nervous dogs; Francis and Nicole are also named in compassionate end-of-life care.
- •Ruth is thanked for fitting in a last-minute emergency appointment.
- •Drew is thanked for carrying out surgery, and Holly is mentioned for fantastic, friendly service.
- •Other names mentioned in feedback include Leanne, Hayley, and Rachel, while reception staff and nurses are often described as friendly and helpful.
Reviews
Rowan Veterinary Centre has a 4.7/5 Google rating from 195 reviews.
- •A consistent theme is gentle, low-stress handling, especially for nervous dogs, with owners highlighting back-door entry, outdoor vaccinations, and desensitisation support.
- •Reviews also speak warmly about compassionate care during serious illness and end-of-life decisions, with several owners describing calm, supportive treatment at difficult times.
- •Clients frequently mention a friendly and efficient team, including positive comments about helpful reception staff and individual staff members such as Holly and Andreea.
- •One negative review focuses on consultation and medication cost, but the broader pattern of recent feedback is strongly positive about care and how pets are treated.
