Rowan Veterinary Centre

Rowan Veterinary Centre is an independent practice in Preston. It offers routine preventative care, emergency appointments, referrals, and support for dogs, cats, rabbits, and small mammals. Recent feedback particularly highlights calm handling for nervous dogs, including back-door entry, outdoor vaccinations, and free desensitisation sessions, alongside compassionate end-of-life support.

Services

• •Preventative and routine care: preventative pet care advice and treatment, free pet care advice, and a Pet Health Club are all part of the clinic’s offering.
• •Cats and other small pets: the practice is a Cat Friendly Clinic and its website references care for dogs, cats, rabbits, and small mammals.
• •Urgent and more complex cases: emergency services are listed, with reviews mentioning last-minute emergency appointments. The clinic also offers referral to specialists, which one long-term client specifically mentioned during an ongoing case.
• •Low-stress handling and supportive care: reviews describe practical adjustments for anxious pets, including being brought in through the back to avoid other dogs, having vaccinations done outside on the grass, and access to free desensitisation sessions. Reviews also mention calm, compassionate end-of-life care and note that surgery has been carried out, although procedures are not detailed.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Reviews are mixed on value: one owner described a short consultation and medication as expensive, while most recent feedback focuses more on the quality of care, support, and handling than on cost.

People

• •Andreea is praised for being especially good with dogs and for supporting owners through worrying periods of ill health.
• •Nicole, Amy, and Francis are repeatedly mentioned for calm, thoughtful handling of nervous dogs; Nicole and Francis are also named in compassionate end-of-life care.
• •Ruth is thanked for fitting in a last-minute emergency appointment.
• •Drew is thanked for carrying out surgery in one review, and other reviews also mention Leanne, Hayley, and Rachel. Reception staff and nurses are often described as friendly and helpful.

Reviews

Rowan Veterinary Centre has a 4.7/5 Google rating from 184 reviews.

• •A strong theme is gentle handling of nervous pets, with owners describing back-door access, outdoor vaccinations, and free desensitisation sessions that help reduce stress.
• •Reviews also highlight supportive care during serious illness and end-of-life decisions, with several owners describing calm, compassionate treatment at very difficult times.
• •Clients often mention friendly, efficient staff and flexible help, including last-minute emergency appointments.
• •One negative review raises concerns about consultation and medication costs, but the broader recent pattern is very positive about care and communication.