Rufford Veterinary Group

Rufford Veterinary Group is a small practice (described by one owner as a “lovely cute little practice”) with a long-running client base—some reviewers mention using them for 10–20 years. From the latest reviews, it appears geared towards routine care and ongoing support, with owners repeatedly highlighting

• •Clear, full explanations during appointments (what’s happening and why).
• •Preventative care visits such as annual injections where pets are handled in a way that keeps them comfortable.
• •Help with nervous and “grumpy” pets (including cats), with specific staff mentioned for calming handling.
• •A practice environment described as clean and “not crowded generally.”

Services

Services and situations explicitly mentioned in recent reviews include

• •Annual injections / routine preventative care (pets coming in even just for yearly jabs).
• •Pet plan (an in-house plan owners describe as good value, though inclusions aren’t detailed in the reviews we have).
• •Support for anxious/nervous pets (e.g., dogs nervous of strangers; a “grumpy cat” managed well).
• •Care is referenced across more than one site within the same group, suggesting continuity of service between branches (specific place names omitted).

People

• •Amanda (role not stated): mentioned by name for being “great” with two pets who are nervous of strangers—suggesting a calmer handling style and patience during appointments.
• •Across multiple reviews, owners consistently describe the team as welcoming and polite, and vets as informative—most often backed by comments about everything being explained fully.

Reviews

Google rating: 4.8 stars from 126 reviews.

• •Clear communication: owners repeatedly mention things being explained fully and vets being informative.
• •Handling of temperament/anxiety: examples include being good with nervous pets and a grumpy cat.
• •Experience is described as smooth and calm: “efficient,” “welcoming,” and a practice that feels clean and not crowded generally.
• •Long-term loyalty: multiple reviewers reference many years of continued use, including one noting around 20 years of care.
• •The pet plan is specifically called out as good value for money (no prices or exact inclusions stated).