Rufford Veterinary Group – Vets in Preston
Clinic Overview
- Owners often describe the atmosphere as friendly, welcoming, and relaxed, with reception staff helping pets and owners feel at ease. - Communication is a recurring strength: reviewers say vets and staff explain things fully and come across as knowledgeable and professional. - Several comments highlight gentle handling, especially for nervous pets or first-time visits following an injury.
Rufford Veterinary Group in Preston is part of IVC Evidensia. Recent feedback points to a friendly, calm practice where staff explain things clearly, handle pets gently, and make owners feel welcome. Owners also mention easy appointment access and strong long-term loyalty to the practice.
Services
- •Routine and preventative care: Reviews mention annual injections and general day-to-day veterinary support, with owners describing visits as efficient and well explained.
- •Help for nervous or difficult pets: Owners highlight calm handling for dogs nervous of strangers and a “grumpy cat,” alongside gentle care during a first visit after an injury.
- •Pet plan: The practice offers its own pet plan, which reviewers describe as good value, although exact inclusions are not detailed.
- •Continuity across sites: Clients refer to care across more than one Rufford branch, suggesting joined-up service within the wider group.
Pricing
No published pricing information is currently available for this clinic.
People
- •Nicola (vet): praised for being gentle, professional, and reassuring during a first visit for an injured dog.
- •Amanda (role not stated): mentioned positively for being great with two pets who are nervous of strangers.
- •Reception and wider team: Reviewers regularly describe the staff as welcoming, polite, helpful, and informative.
Reviews
Rufford Veterinary Group has a 4.8-star Google rating from 130 reviews, indicating consistently strong feedback at a solid review volume.
- •Owners often describe the atmosphere as friendly, welcoming, and relaxed, with reception staff helping pets and owners feel at ease.
- •Communication is a recurring strength: reviewers say vets and staff explain things fully and come across as knowledgeable and professional.
- •Several comments highlight gentle handling, especially for nervous pets or first-time visits following an injury.
- •Practical positives include easy-to-get appointments, a pet plan seen as good value, and notable long-term loyalty, including one owner who says they have stayed with the practice for around 20 years.
